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Business, Business Ideas, Business Tools, Small Business Employers have long searched for employee benefits that improve morale and retention, while offering productivity benefits for the company. Few hit all these marks as well as continuing education opportunities sponsored by employers. Employees consistently cite these opportunities as attractive benefits in the workplace, and employers directly benefit from helping their workers expand their skill sets. Offering employee education programs is a win-win. While employee continuing education benefits are nothing new, they are changing, and that evolution is largely driven by technological development. Technology and employee education Developing technologies are playing a promising role in pushing employee education into the future. By enabling new ways to learn, these technologies can enhance employee learning capabilities and make the experience more engaging. For example, augmented reality (AR) offers an immersive, guided training platform in a quasi-digital environment. AR, which involves overlaying digital and interactive objects on a user's physical environment, can help employee's follow along with a step-by-step tutorial that guides them through the intricacies of a new process. For example, an employee that is learning how to fix a machine for the first time can use AR to see the process directly on the machinery. Plus, that employee can simultaneously connect with a remote colleague who has the experience to help advise them. The same could be true for learning to navigate new software. "[Augmented reality] brings lessons and learnings to life with videos, photos and audio, giving employees a new way to learn and visualize ideas while fostering collaboration," said Liv Allen, an account supervisor at Codeword. Allen pointed to examples in medical education and software training for employees in the banking industry as successful use cases for AR.

Business, Business Ideas, Business Tools, Small Business Machine learning is another valuable tool for employee education. Virtual assistants that can adapt to employee interactions in real-time could be used to offer individual, personalized training. Henrik J. Mondrup, a specialist in developing corporate education and training, said he expects machine learning to combine with virtual reality to create a comprehensive training experience. "Imagine a virtual training exercise where the person you are talking to is reacting to — and adapting to — what you say, in real time," Mondrup said. "This will make the training session far more realistic, and thus effective, instead of being asked questions by the computer-generated voice, and having only three different options to choose from as a reply." It's not just developing technologies that have contributed to employee education. Simply having regular internet access on both desktop and mobile devices means employees can engage in "micro-learning" anytime, anywhere. This increases the likelihood that employees will begin developing skills and then bringing them back to work on a regular basis, especially if learning is internally tied to rewards or a gamification program. Mondrup said the increased accessibility for employees in terms of types of training and geography, as well as the availability of low-cost and free educational courses have contributed to increased usage of training platforms in employee free time. This, he added, has translated to increased effectiveness in the workplace. "It brings education into the company and allows on-the-job training, so employees can use their new info, knowledge and skills and apply them immediately to their work," Mondrup said. Making the most of employee education programs Employee education programs benefit more than just the employee; employers also reap the rewards of maintaining usable and engaging continuing education opportunities. When employees meaningfully engage with these learning programs, employers can expect to see boosted morale, recruitment, retention and increased productivity. Continuing education programs can also spur innovation, as employees begin thinking about things from new perspectives and with new skill sets.

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